Shipping

After placing your Skincare+ order, you will receive a track & trace link within 24 hours.

Delivery time

We strive to ship your order as quickly as possible. All orders placed before 10:00 PM within Europe will be shipped the same day. The expected standard delivery time within the Netherlands is 1–3 business days.

Postage costs

Netherlands: €3.95 - €5.95 shipping costs – free shipping from €50

Belgium, Germany & Luxembourg: €8.95 shipping costs – free shipping from €80

Austria, France, Czech Republic, Ireland, Italy, Poland, Portugal & Spain: €13.95 shipping costs – free shipping from €150

United Kingdom, Sweden, Denmark, Finland, Slovenia, Hungary, Latvia, Lithuania, Estonia, Slovakia, Greece & Croatia: €18.95 shipping – free shipping from €175

Returns & Refunds

You can easily return your Skincare+ order within 30 days.

We hope you're happy with your purchase. If the product isn't quite what you expected, you can return it within 30 days of receipt. Once we receive your return, we'll refund the purchase price to your original payment method.

How does it work?

  1. Register your return via our returns page.
  2. Make sure the product is in its original condition: unopened, undamaged and, if applicable, in its original packaging.
  3. Add the completed return form to your package and close it properly.
  4. Send your return to the Skincare+ warehouse:
    Ringdijk 378
    2983 GS Ridderkerk
    The Netherlands

Return costs are at your own expense.

After receiving your return, we will process it within 5 business days. The refund may take up to 14 days, depending on your payment method.

Prefer an exchange or have a question about your order? Feel free to contact us at hello@skincareplus.nl — we're happy to help.